Refund Policy
Sigma Seo Pro's Refund Policy:
At Sigma Seo Pro , we pride ourselves on delivering exceptional services that drive results and exceed your expectations. While we're confident in our work, we understand that unforeseen circumstances may arise. This refund policy outlines our commitment to customer satisfaction and our process for handling refund requests.
Eligibility for Refund:
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Significant deviations:
If the service delivered significantly deviates from the agreed-upon specifications or advertised description, you may be eligible for a full refund within 15 days of purchase or receipt of service. A detailed explanation of the discrepancies must be provided. -
Contractual breaches:
If the service fails to meet the specific performance metrics outlined in our agreement or contract, we will analyze the situation within 15 days of your request and offer a proportionate refund if justified.
Ineligibility for Refund:
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Content Writing Services:
Due to the customized nature of these services,refunds are not offered once the writer has begun work. -
Digital Marketing Services:
As these services involve third-party platform ad spends (Google,Facebook,etc.),refunds are not possible for ad budgets already used. -
Partially utilized services:
Refunds are not applicable for services partially received or utilized.
Refund Process:
- To request a refund, please contact our dedicated project manager via email within 15 days of the purchase or service completion. You can also reach our customer support team at support@sigmaseopro.com
- We require a detailed explanation of your concerns and may request additional information to assess your eligibility.
- If your request meets the criteria outlined above,we will process your refund within30 business daysusing the original payment method.
Exceptions and Discretion:
In rare cases, Sigma Seo Pro reserves the right to refuse refunds or offer partial refunds based on individual circumstances. This may include instances where the request doesn't align with our policy or demonstrates customer misuse of services.
Cancellation Policy:
Customers can cancel their service within 5 days of purchase for a full refund, provided no work has been initiated.
By engaging with Sigma Seo Pro, you acknowledge and agree to the terms of this policy. We strive to offer complete transparency and encourage you to reach out with any questions.
For further assistance, please contact our customer support team at support@sigmaseopro.com
Thank you for choosing Sigma Seo Pro!